Consult our growing list of "Frequently Asked Questions" for answers to common questions. Let us know if there is a FAQ on a subject you would like to see us add to this list!
Download how-to instructions and other documents of importance to PriorityONE users. Most documents are in the standard Adobe Portable Document Format (PDF) for near-universal viewing and printing so long as you have installed the free Adobe Reader software.
This applies to you if (1) you want to update your existing ACH (Automatic Bank Withdrawal) agreement with PriorityONE to reflect a change in your bank, your bank account or other record details, or (2) you need to establish an ACH agreement with PriorityONE because you are either converting from a different payment method (such as credit card) or you have not yet established an agreement because you signed up by telephone or some means other than the online signup.
See this quick reference for codes that access special features that your phone may offer. Also see FAQs on Phone Features. NOTE: Not all features are available to all customers in all locations. Some features are only available at extra charge.